SolarWinds Web Help Desk Authentication Bypass Vulnerability
Published Jan 28, 2026
9.8
CRITICALCVSS 3.1
EPSS 60.64%
Description
SolarWinds Web Help Desk was found to be susceptible to an authentication bypass vulnerability that, if exploited, could allow an attacker to invoke specific actions within Web Help Desk.
Affected products
-
- Version 12.8.8 HF1 and belowStatusaffectedConstraints-
- Version
Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).
| Vendor | Product | Default status | Versions | ||||||
|---|---|---|---|---|---|---|---|---|---|
| SolarWinds | Web Help Desk | affected |
|
- < 2026.1
No data.
No Red Hat product state for this CVE.
No package ranges for this CVE.
Remediation
Vendor solution
SolarWinds recommends users upgrade to Web Help Desk version 2026.1.
Metrics
No CVSS v4.0 score for this CVE.
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
No CVSS v3.0 score for this CVE.
No CVSS v2.0 score for this CVE.
This CVE is not in the KEV list.
CISA SSVC (Vulnrichment)
Stakeholder-Specific Vulnerability Categorization from CISA ADP.
Exploitation
NoneAutomatable
YesTechnical Impact
TotalDecision
n/aAssessed Jan 28, 2026 · SSVC 2.0.3
Estimated probability of exploitation in the wild in the next 30 days (FIRST EPSS). As of Oct 2, 2026.
Score over time
Jan–Oct 2026- EPSS v4
- EPSS v5
Percentile over time
- EPSS v4
- EPSS v5
Table of values (13 key points)
Flat stretches are collapsed; showing up to 120 newest points.
| Date | Score | Percentile | Model |
|---|---|---|---|
| Oct 2, 2026 | 60.64% (0.60642) | 99.12th | v5 (v2026.06.15) |
| Oct 1, 2026 | 60.64% (0.60642) | 99.12th | v5 (v2026.06.15) |
| Sep 20, 2026 | 59.16% (0.59156) | 99.07th | v5 (v2026.06.15) |
| Aug 24, 2026 | 58.45% (0.58447) | 99.02th | v5 (v2026.06.15) |
| Jul 24, 2026 | 57.31% (0.57314) | 98.98th | v5 (v2026.06.15) |
| Jun 23, 2026 | 58.45% (0.58447) | 98.98th | v5 (v2026.06.15) |
| Jun 15, 2026 | 57.31% (0.57314) | 98.95th | v5 (v2026.06.15) |
| Mar 28, 2026 | 6.78% (0.06778) | 91.26th | v4 (v2025.03.14) |
| Mar 21, 2026 | 9.71% (0.09709) | 92.86th | v4 (v2025.03.14) |
| Mar 3, 2026 | 8.13% (0.08129) | 92.06th | v4 (v2025.03.14) |
| Mar 1, 2026 | 7.12% (0.07124) | 91.42th | v4 (v2025.03.14) |
| Feb 18, 2026 | 5.99% (0.05990) | 90.47th | v4 (v2025.03.14) |
| Jan 28, 2026 | 0.03% (0.00034) | 9.66th | v4 (v2025.03.14) |
References (2)
- https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_2026-1_release_notes.htm release-notesRelease Notes
- https://www.solarwinds.com/trust-center/security-advisories/CVE-2025-40554 vendor-advisorypatchVendor Advisory
| Link | Providers | Tags |
|---|---|---|
| https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_2026-1_release_notes.htm | release-notesRelease Notes | |
| https://www.solarwinds.com/trust-center/security-advisories/CVE-2025-40554 | vendor-advisorypatchVendor Advisory |
Change history (0)
No recorded changes yet.