JS Help Desk – AI-Powered Support & Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' Cookie
Published Mar 4, 2026
7.5
HIGHCVSS 3.1
EPSS 1.32%
Description
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
Affected products
-
- Version -StatusaffectedConstraints<=2.8.2
- Version
Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).
| Vendor | Product | Default status | Versions | ||||||
|---|---|---|---|---|---|---|---|---|---|
| Rabilal | JS Help Desk – AI-Powered Support & Ticketing System | unaffected |
|
No data.
No data.
No Red Hat product state for this CVE.
No package ranges for this CVE.
Remediation
No remediation recorded yet.
Metrics
No CVSS v4.0 score for this CVE.
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
No CVSS v3.0 score for this CVE.
No CVSS v2.0 score for this CVE.
This CVE is not in the KEV list.
CISA SSVC (Vulnrichment)
Stakeholder-Specific Vulnerability Categorization from CISA ADP.
Exploitation
NoneAutomatable
YesTechnical Impact
PartialDecision
n/aAssessed Mar 4, 2026 · SSVC 2.0.3
Estimated probability of exploitation in the wild in the next 30 days (FIRST EPSS). As of Oct 4, 2026.
Score over time
Mar-Oct 2026- EPSS v4
- EPSS v5
Percentile over time
- EPSS v4
- EPSS v5
Table of values (9 key points)
Flat stretches are collapsed. Showing up to 120 newest points.
| Date | Score | Percentile | Model |
|---|---|---|---|
| Oct 4, 2026 | 1.32% (0.01317) | 69.79th | v5 (v2026.06.15) |
| Jun 15, 2026 | 1.32% (0.01317) | 66.94th | v5 (v2026.06.15) |
| May 2, 2026 | 25.65% (0.25652) | 96.26th | v4 (v2025.03.14) |
| Apr 21, 2026 | 31.38% (0.31379) | 96.79th | v4 (v2025.03.14) |
| Apr 15, 2026 | 29.06% (0.29060) | 96.58th | v4 (v2025.03.14) |
| Apr 5, 2026 | 23.58% (0.23581) | 95.97th | v4 (v2025.03.14) |
| Mar 21, 2026 | 22.17% (0.22165) | 95.73th | v4 (v2025.03.14) |
| Mar 13, 2026 | 24.46% (0.24456) | 96.02th | v4 (v2025.03.14) |
| Mar 4, 2026 | 0.06% (0.00064) | 19.77th | v4 (v2025.03.14) |
References (2)
Change history (0)
No recorded changes yet.