MEDIUM
Information disclosure in the External Interface
Published Mar 21, 2022
4.3
MEDIUMCVSS 3.1
EPSS 0.63%
Description
Accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled.
Affected products
-
- Version 7.0.xStatusaffectedConstraints<=7.0.32
- Version 8.0.xStatusaffectedConstraints<=8.0.19
- Version
No data.
No Red Hat product state for this CVE.
No package ranges for this CVE.
Remediation
Vendor solution
Update to OTRS 7.0.33 and OTRS 8.0.20.
Metrics
No CVSS v4.0 score for this CVE.
4.3 MEDIUM NVD
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Attack Vector Network
Attack Complexity Low
Privileges Required Low
User Interaction None
Scope Unchanged
Confidentiality Impact Low
Integrity Impact None
Availability Impact None
No CVSS v3.0 score for this CVE.
4.0 MEDIUM NVD
AV:N/AC:L/Au:S/C:P/I:N/A:N
Access Vector Network
Access Complexity Low
Authentication Single
Confidentiality Impact Partial
Integrity Impact None
Availability Impact None
This CVE is not in the KEV list.
No CISA SSVC assessment for this CVE yet.
0.63% 0.00625
Estimated probability of exploitation in the wild in the next 30 days (FIRST EPSS). As of Oct 3, 2026.
EPSS probability 0.00625
Score over time
2022–2026- EPSS v2
- EPSS v3
- EPSS v4
- EPSS v5
Percentile over time
- EPSS v2
- EPSS v3
- EPSS v4
- EPSS v5
Table of values (12 key points)
Flat stretches are collapsed; showing up to 120 newest points.
| Date | Score | Percentile | Model |
|---|---|---|---|
| Oct 3, 2026 | 0.63% (0.00625) | 48.15th | v5 (v2026.06.15) |
| Jun 15, 2026 | 0.60% (0.00601) | 43.89th | v5 (v2026.06.15) |
| Mar 17, 2025 | 0.18% (0.00180) | 37.26th | v4 (v2025.03.14) |
| Dec 12, 2024 | 0.05% (0.00054) | 24.72th | v3 (v2023.03.01) |
| Jun 22, 2024 | 0.05% (0.00054) | 22.83th | v3 (v2023.03.01) |
| Oct 21, 2023 | 0.05% (0.00054) | 20.83th | v3 (v2023.03.01) |
| Mar 28, 2023 | 0.05% (0.00053) | 18.82th | v3 (v2023.03.01) |
| Mar 7, 2023 | 0.05% (0.00048) | 15.01th | v3 (v2023.03.01) |
| Mar 6, 2023 | 0.89% (0.00885) | 27.89th | v2 (v2022.01.01) |
| Sep 10, 2022 | 0.89% (0.00885) | 26.24th | v2 (v2022.01.01) |
| Apr 1, 2022 | 0.89% (0.00885) | 24.24th | v2 (v2022.01.01) |
| Mar 22, 2022 | 0.89% (0.00885) | 11.47th | v2 (v2022.01.01) |
Weaknesses (1)
References (1)
- https://otrs.com/release-notes/otrs-security-advisory-2022-06/ x_refsource_CONFIRMRelease NotesVendor Advisory
| Link | Providers | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2022-06/ | x_refsource_CONFIRMRelease NotesVendor Advisory |
Change history (0)
No recorded changes yet.
Sources
CVE.org / MITRE
Status PUBLISHED
Assigner OTRS
Published Mar 21, 2022
Updated Sep 17, 2024
Reserved Mar 17, 2022
Link CVE-2022-1004
CISA Vulnrichment
Updated n/a