Disclosure of mail addresses
Published Feb 7, 2022
3.5
LOWCVSS 3.1
EPSS 0.64%
Description
Full list of recipients from customer users in a contact field could be disclosed in notification emails event when the notification is set to be sent to each recipient individually. This issue affects: OTRS AG OTRSCustomContactFields 8.0.x version: 8.0.11 and prior versions.
Affected products
-
- Version 8.0.xStatusaffectedConstraints<=8.0.11
- Version
Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).
| Vendor | Product | Default status | Versions | ||||||
|---|---|---|---|---|---|---|---|---|---|
| Otrs AG | OTRSCustomContactFields | n/a |
|
- ≥ 8.0.0 · < 8.0.12
No data.
No Red Hat product state for this CVE.
No package ranges for this CVE.
Remediation
Vendor solution
Update to OTRSCustomContactFields 8.0.12.
Metrics
No CVSS v4.0 score for this CVE.
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
1 other source (CVE.org) ▾
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:N/A:N
No CVSS v3.0 score for this CVE.
AV:N/AC:M/Au:S/C:P/I:N/A:N
This CVE is not in the KEV list.
No CISA SSVC assessment for this CVE yet.
Estimated probability of exploitation in the wild in the next 30 days (FIRST EPSS). As of Oct 3, 2026.
Score over time
2022–2026- EPSS v2
- EPSS v3
- EPSS v4
- EPSS v5
Percentile over time
- EPSS v2
- EPSS v3
- EPSS v4
- EPSS v5
Table of values (11 key points)
Flat stretches are collapsed; showing up to 120 newest points.
| Date | Score | Percentile | Model |
|---|---|---|---|
| Oct 3, 2026 | 0.64% (0.00642) | 48.96th | v5 (v2026.06.15) |
| Jun 15, 2026 | 0.63% (0.00632) | 45.32th | v5 (v2026.06.15) |
| Mar 17, 2025 | 0.30% (0.00304) | 51.48th | v4 (v2025.03.14) |
| Dec 12, 2024 | 0.05% (0.00054) | 24.72th | v3 (v2023.03.01) |
| Jun 28, 2024 | 0.05% (0.00054) | 22.90th | v3 (v2023.03.01) |
| Oct 27, 2023 | 0.05% (0.00054) | 20.88th | v3 (v2023.03.01) |
| Mar 7, 2023 | 0.05% (0.00053) | 18.88th | v3 (v2023.03.01) |
| Mar 6, 2023 | 0.89% (0.00885) | 27.89th | v2 (v2022.01.01) |
| Sep 10, 2022 | 0.89% (0.00885) | 26.24th | v2 (v2022.01.01) |
| Apr 1, 2022 | 0.89% (0.00885) | 24.24th | v2 (v2022.01.01) |
| Feb 8, 2022 | 0.89% (0.00885) | 10.79th | v2 (v2022.01.01) |
References (1)
- https://otrs.com/release-notes/otrs-security-advisory-2022-02/ x_refsource_CONFIRMVendor Advisory
| Link | Providers | Tags |
|---|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2022-02/ | x_refsource_CONFIRMVendor Advisory |
Change history (0)
No recorded changes yet.