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MEDIUM

Possible XSS in Customer user address book

Published Mar 27, 2020

Description

Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

Affected products

Remediation

Vendor solution

Upgrade to OTRS 7.0.16, ((OTRS)) Community Edition 6.0.27

Patch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/2576830053f70a3a9251558e55f34843dec61aa2

References (6)

Change history (0)

No recorded changes yet.

Sources
CVE.org / MITRE
Status PUBLISHED
Assigner OTRS
Published Mar 27, 2020
Updated Sep 17, 2024
Reserved Nov 29, 2019
NVD
Status Modified
Modified Jun 17, 2026
Red Hat
Severity n/a
Public date n/a
ENISA EUVD
Assigner OTRS
Published Mar 27, 2020
Updated Sep 17, 2024
Exploited since n/a
EUVD-2020-12597