CRITICAL KEV
Zoho ManageEngine Desktop Central before 10.0.474 allows remote code execution because of deserialization of untrusted data in getChartImage in the FileStorage class
Published Mar 6, 2020 ·Due May 3, 2022
9.8
CRITICALCVSS 3.1
EPSS 99.94%
Description
Zoho ManageEngine Desktop Central before 10.0.474 allows remote code execution because of deserialization of untrusted data in getChartImage in the FileStorage class. This is related to the CewolfServlet and MDMLogUploaderServlet servlets.
Affected products
No data.
- < 10.0.479
No data.
No Red Hat product state for this CVE.
No package ranges for this CVE.
Remediation
No remediation recorded yet.
Metrics
No CVSS v4.0 score for this CVE.
9.8 CRITICAL NVD
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Attack Vector Network
Attack Complexity Low
Privileges Required None
User Interaction None
Scope Unchanged
Confidentiality Impact High
Integrity Impact High
Availability Impact High
9.8 CRITICAL MITRE
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Attack Vector Network
Attack Complexity Low
Privileges Required None
User Interaction None
Scope Unchanged
Confidentiality Impact High
Integrity Impact High
Availability Impact High
1 other source (MITRE) ▾
9.8 CRITICAL MITRE
CVSS:3.0/AC:L/AV:N/A:H/C:H/I:H/PR:N/S:U/UI:N
Attack Complexity Low
Attack Vector Network
Availability Impact High
Confidentiality Impact High
Integrity Impact High
Privileges Required None
Scope Unchanged
User Interaction None
10.0 HIGH NVD
AV:N/AC:L/Au:N/C:C/I:C/A:C
Access Vector Network
Access Complexity Low
Authentication None
Confidentiality Impact Complete
Integrity Impact Complete
Availability Impact Complete
Listed in CISA KEV KEV
Date Added
Nov 3, 2021
Patch Due
May 3, 2022
Required Action
Apply updates per vendor instructions.
CISA SSVC (Vulnrichment)
Stakeholder-Specific Vulnerability Categorization from CISA ADP.
Exploitation
ActiveAutomatable
YesTechnical Impact
TotalDecision
n/aAssessed Feb 4, 2025 · SSVC 2.0.3
99.94% 0.99941
Estimated probability of exploitation in the wild in the next 30 days (FIRST EPSS). As of Oct 3, 2026.
EPSS probability 0.99941
Score over time
2021–2026- EPSS v1
- EPSS v2
- EPSS v3
- EPSS v4
- EPSS v5
Percentile over time
- EPSS v1
- EPSS v2
- EPSS v3
- EPSS v4
- EPSS v5
Table of values (24 key points)
Flat stretches are collapsed; showing up to 120 newest points.
| Date | Score | Percentile | Model |
|---|---|---|---|
| Oct 3, 2026 | 99.94% (0.99941) | 99.97th | v5 (v2026.06.15) |
| Jun 15, 2026 | 99.94% (0.99941) | 99.97th | v5 (v2026.06.15) |
| Mar 17, 2025 | 94.26% (0.94260) | 99.92th | v4 (v2025.03.14) |
| Dec 12, 2024 | 97.38% (0.97377) | 99.94th | v3 (v2023.03.01) |
| Jul 5, 2024 | 97.29% (0.97292) | 99.87th | v3 (v2023.03.01) |
| Jun 30, 2024 | 97.14% (0.97137) | 99.81th | v3 (v2023.03.01) |
| Dec 7, 2023 | 97.21% (0.97206) | 99.78th | v3 (v2023.03.01) |
| Nov 22, 2023 | 97.13% (0.97127) | 99.74th | v3 (v2023.03.01) |
| Nov 4, 2023 | 97.21% (0.97209) | 99.76th | v3 (v2023.03.01) |
| Aug 27, 2023 | 97.17% (0.97170) | 99.71th | v3 (v2023.03.01) |
| Aug 10, 2023 | 97.09% (0.97091) | 99.66th | v3 (v2023.03.01) |
| Jul 25, 2023 | 97.02% (0.97020) | 99.62th | v3 (v2023.03.01) |
| Jul 10, 2023 | 97.07% (0.97074) | 99.64th | v3 (v2023.03.01) |
| Jun 23, 2023 | 97.09% (0.97091) | 99.64th | v3 (v2023.03.01) |
| Apr 23, 2023 | 97.14% (0.97136) | 99.63th | v3 (v2023.03.01) |
| Mar 7, 2023 | 97.17% (0.97173) | 99.63th | v3 (v2023.03.01) |
| Mar 6, 2023 | 93.48% (0.93481) | 99.93th | v2 (v2022.01.01) |
| Jul 11, 2022 | 93.48% (0.93481) | 99.93th | v2 (v2022.01.01) |
| Feb 4, 2022 | 93.09% (0.93095) | 99.91th | v2 (v2022.01.01) |
| Feb 3, 2022 | 48.15% (0.48152) | 98.93th | v1 |
| Sep 16, 2021 | 48.15% (0.48152) | 99.54th | v1 |
| Sep 14, 2021 | 11.16% (0.11165) | 95.54th | v1 |
| Sep 1, 2021 | 48.15% (0.48152) | 99.55th | v1 |
| Apr 14, 2021 | 48.15% (0.48152) | 0.00th | v1 |
Weaknesses (1)
References (7)
- http://packetstormsecurity.com/files/156730/ManageEngine-Desktop-Central-Java-Deserialization.html x_refsource_MISCExploitThird Party AdvisoryVDB Entry
- https://cwe.mitre.org/data/definitions/502.html x_refsource_MISCThird Party Advisory
- https://srcincite.io/advisories/src-2020-0011/ x_refsource_MISCExploitThird Party Advisory
- https://srcincite.io/pocs/src-2020-0011.py.txt x_refsource_MISCExploitThird Party Advisory
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2020-10189 government-resourceUS Government Resource
- https://www.manageengine.com/products/desktop-central/remote-code-execution-vulnerability.html x_refsource_CONFIRMVendor Advisory
- https://www.zdnet.com/article/zoho-zero-day-published-on-twitter/ x_refsource_MISCThird Party Advisory
| Link | Providers | Tags |
|---|---|---|
| http://packetstormsecurity.com/files/156730/ManageEngine-Desktop-Central-Java-Deserialization.html | x_refsource_MISCExploitThird Party AdvisoryVDB Entry | |
| https://cwe.mitre.org/data/definitions/502.html | x_refsource_MISCThird Party Advisory | |
| https://srcincite.io/advisories/src-2020-0011/ | x_refsource_MISCExploitThird Party Advisory | |
| https://srcincite.io/pocs/src-2020-0011.py.txt | x_refsource_MISCExploitThird Party Advisory | |
| https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2020-10189 | government-resourceUS Government Resource | |
| https://www.manageengine.com/products/desktop-central/remote-code-execution-vulnerability.html | x_refsource_CONFIRMVendor Advisory | |
| https://www.zdnet.com/article/zoho-zero-day-published-on-twitter/ | x_refsource_MISCThird Party Advisory |
Change history (0)
No recorded changes yet.
Sources
CVE.org / MITRE
Status PUBLISHED
Assigner mitre
Published Mar 6, 2020
Updated Oct 21, 2025
Reserved Mar 6, 2020
Link CVE-2020-10189
CISA Vulnrichment
Updated Feb 4, 2025