An issue was discovered in Zammad 3.0 through 3.2
Published Mar 5, 2020
6.5
MEDIUMCVSS 3.1
EPSS 0.90%
Description
An issue was discovered in Zammad 3.0 through 3.2. It allows for users to view ticket customer details associated with specific customers. However, the application does not properly implement access controls related to this functionality. As such, users of one company are able to access ticket data from other companies. Due to the multi-tenant nature of this application, users who can access ticket details from one organization to the next allows for users to exfiltrate potentially sensitive data of other companies.
Affected products
Remediation
No remediation recorded yet.
Metrics
No CVSS v4.0 score for this CVE.
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
No CVSS v3.0 score for this CVE.
AV:N/AC:L/Au:S/C:P/I:N/A:N
This CVE is not in the KEV list.
No CISA SSVC assessment for this CVE yet.
Estimated probability of exploitation in the wild in the next 30 days (FIRST EPSS). As of Oct 2, 2026.
Score over time
2021–2026- EPSS v1
- EPSS v5
- EPSS v2
- EPSS v3
Percentile over time
- EPSS v1
- EPSS v5
- EPSS v2
- EPSS v3
Table of values (12 key points)
Flat stretches are collapsed; showing up to 120 newest points.
| Date | Score | Percentile | Model |
|---|---|---|---|
| Oct 2, 2026 | 0.90% (0.00898) | 58.18th | v5 (v2026.06.15) |
| Sep 20, 2026 | 0.90% (0.00898) | 58.07th | v5 (v2026.06.15) |
| Jul 20, 2024 | 0.07% (0.00065) | 28.82th | v3 (v2023.03.01) |
| Jun 20, 2024 | 0.07% (0.00065) | 28.44th | v3 (v2023.03.01) |
| Mar 7, 2023 | 0.07% (0.00065) | 26.41th | v3 (v2023.03.01) |
| Mar 6, 2023 | 0.89% (0.00885) | 27.89th | v2 (v2022.01.01) |
| Apr 1, 2022 | 0.89% (0.00885) | 24.24th | v2 (v2022.01.01) |
| Feb 4, 2022 | 9.03% (0.09029) | 86.86th | v2 (v2022.01.01) |
| Feb 3, 2022 | 1.84% (0.01840) | 47.83th | v1 |
| Jan 6, 2022 | 1.84% (0.01840) | 47.32th | v1 |
| Jan 5, 2022 | 0.42% (0.00416) | 26.65th | v5 (v2026.06.15) |
| Apr 14, 2021 | 0.42% (0.00416) | 0.00th | v1 |
No CWE recorded.
References (1)
- https://zammad.com/news/security-advisory-zaa-2020-05 x_refsource_MISCPatchVendor Advisory
| Link | Providers | Tags |
|---|---|---|
| https://zammad.com/news/security-advisory-zaa-2020-05 | x_refsource_MISCPatchVendor Advisory |
Change history (0)
No recorded changes yet.