An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4
Published Mar 13, 2019
5.4
MEDIUMCVSS 3.1
EPSS 1.05%
Description
An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.
Affected products
No data.
No data.
No Red Hat product state for this CVE.
No package ranges for this CVE.
Remediation
No remediation recorded yet.
Metrics
No CVSS v4.0 score for this CVE.
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
No CVSS v3.0 score for this CVE.
AV:N/AC:M/Au:S/C:N/I:P/A:N
This CVE is not in the KEV list.
No CISA SSVC assessment for this CVE yet.
Estimated probability of exploitation in the wild in the next 30 days (FIRST EPSS). As of Oct 1, 2026.
Score over time
2021–2026- EPSS v1
- EPSS v2
- EPSS v3
- EPSS v4
- EPSS v5
Percentile over time
- EPSS v1
- EPSS v2
- EPSS v3
- EPSS v4
- EPSS v5
Table of values (14 key points)
Flat stretches are collapsed; showing up to 120 newest points.
| Date | Score | Percentile | Model |
|---|---|---|---|
| Oct 1, 2026 | 1.05% (0.01054) | 63.12th | v5 (v2026.06.15) |
| Jun 15, 2026 | 1.07% (0.01074) | 60.44th | v5 (v2026.06.15) |
| Jul 6, 2025 | 0.54% (0.00536) | 66.49th | v4 (v2025.03.14) |
| Mar 17, 2025 | 1.64% (0.01636) | 80.63th | v4 (v2025.03.14) |
| Dec 12, 2024 | 0.15% (0.00152) | 52.86th | v3 (v2023.03.01) |
| Mar 6, 2024 | 0.11% (0.00107) | 42.36th | v3 (v2023.03.01) |
| Mar 7, 2023 | 0.09% (0.00094) | 38.21th | v3 (v2023.03.01) |
| Mar 6, 2023 | 2.20% (0.02199) | 81.14th | v2 (v2022.01.01) |
| Apr 1, 2022 | 2.20% (0.02199) | 79.33th | v2 (v2022.01.01) |
| Feb 4, 2022 | 27.30% (0.27305) | 95.88th | v2 (v2022.01.01) |
| Feb 3, 2022 | 9.08% (0.09079) | 86.51th | v1 |
| Jan 6, 2022 | 9.08% (0.09079) | 86.35th | v1 |
| Sep 1, 2021 | 2.18% (0.02177) | 77.45th | v1 |
| Apr 14, 2021 | 2.18% (0.02177) | 0.00th | v1 |
References (5)
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html vendor-advisoryx_refsource_SUSEMailing ListThird Party Advisory
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html vendor-advisoryx_refsource_SUSEMailing ListThird Party Advisory
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html vendor-advisoryx_refsource_SUSEMailing ListThird Party Advisory
- https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework x_refsource_MISCPatchVendor Advisory
- https://lists.debian.org/debian-lts-announce/2019/03/msg00023.html mailing-listx_refsource_MLISTMailing ListThird Party Advisory
| Link | Providers | Tags |
|---|---|---|
| http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html | vendor-advisoryx_refsource_SUSEMailing ListThird Party Advisory | |
| http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html | vendor-advisoryx_refsource_SUSEMailing ListThird Party Advisory | |
| http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html | vendor-advisoryx_refsource_SUSEMailing ListThird Party Advisory | |
| https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework | x_refsource_MISCPatchVendor Advisory | |
| https://lists.debian.org/debian-lts-announce/2019/03/msg00023.html | mailing-listx_refsource_MLISTMailing ListThird Party Advisory |
Change history (0)
No recorded changes yet.