Zendesk App SweetHawk Survey 1.6 - Persistent Cross-Site Scripting
Published Feb 3, 2026
5.1
MEDIUMCVSS 4.0
EPSS 0.28%
Description
Zendesk SweetHawk Survey 1.6 contains a persistent cross-site scripting vulnerability that allows attackers to inject malicious scripts through support ticket submissions. Attackers can insert XSS payloads like script tags into ticket text that automatically execute when survey pages are loaded by other users.
Affected products
-
- Version 1.6StatusaffectedConstraints-
- Version
Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).
| Vendor | Product | Default status | Versions | ||||||
|---|---|---|---|---|---|---|---|---|---|
| Sweethawk | Zendesk App SweetHawk Survey | n/a |
|
No data.
No data.
No Red Hat product state for this CVE.
No package ranges for this CVE.
Remediation
No remediation recorded yet.
Metrics
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:L/SI:L/SA:N
1 other source (NVD) ▾
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N
No CVSS v3.0 score for this CVE.
No CVSS v2.0 score for this CVE.
This CVE is not in the KEV list.
CISA SSVC (Vulnrichment)
Stakeholder-Specific Vulnerability Categorization from CISA ADP.
Exploitation
PoCAutomatable
NoTechnical Impact
PartialDecision
n/aAssessed Feb 4, 2026 · SSVC 2.0.3
Estimated probability of exploitation in the wild in the next 30 days (FIRST EPSS). As of Oct 2, 2026.
Score over time
Feb–Oct 2026- EPSS v4
- EPSS v5
Percentile over time
- EPSS v4
- EPSS v5
Table of values (3 key points)
Flat stretches are collapsed; showing up to 120 newest points.
| Date | Score | Percentile | Model |
|---|---|---|---|
| Oct 2, 2026 | 0.28% (0.00277) | 18.31th | v5 (v2026.06.15) |
| Jun 15, 2026 | 0.24% (0.00239) | 14.69th | v5 (v2026.06.15) |
| Feb 4, 2026 | 0.03% (0.00030) | 8.21th | v4 (v2025.03.14) |
References (4)
- https://sweethawk.co/zendesk/survey-app product
- https://www.exploit-db.com/exploits/47781 exploit
- https://www.vulncheck.com/advisories/zendesk-app-sweethawk-survey-persistent-cross-site-scripting third-party-advisory
- https://www.zendesk.com/apps/support/survey/ product
| Link | Providers | Tags |
|---|---|---|
| https://sweethawk.co/zendesk/survey-app | product | |
| https://www.exploit-db.com/exploits/47781 | exploit | |
| https://www.vulncheck.com/advisories/zendesk-app-sweethawk-survey-persistent-cross-site-scripting | third-party-advisory | |
| https://www.zendesk.com/apps/support/survey/ | product |
Change history (0)
No recorded changes yet.