An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1
Published Aug 7, 2019
8.8
HIGHCVSS 3.0
EPSS 9.61%
Description
An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. CSV (aka Formula) injection exists in the export spreadsheets functionality. These spreadsheets are generated dynamically from unvalidated or unfiltered user input in the Name and Internal Notes fields in the Users tab, and the Issue Summary field in the tickets tab. This allows other agents to download data in a .csv file format or .xls file format. This is used as input for spreadsheet applications such as Excel and OpenOffice Calc, resulting in a situation where cells in the spreadsheets can contain input from an untrusted source. As a result, the end user who is accessing the exported spreadsheet can be affected.
Affected products
No data.
- < 1.10.7
- ≥ 1.12 · < 1.12.1
No data.
No Red Hat product state for this CVE.
No package ranges for this CVE.
Remediation
No remediation recorded yet.
Metrics
No CVSS v4.0 score for this CVE.
No CVSS v3.1 score for this CVE.
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H
AV:N/AC:M/Au:N/C:P/I:P/A:P
This CVE is not in the KEV list.
No CISA SSVC assessment for this CVE yet.
Estimated probability of exploitation in the wild in the next 30 days (FIRST EPSS). As of Oct 2, 2026.
Score over time
2021–2026- EPSS v1
- EPSS v2
- EPSS v3
- EPSS v4
- EPSS v5
Percentile over time
- EPSS v1
- EPSS v2
- EPSS v3
- EPSS v4
- EPSS v5
Table of values (34 key points)
Flat stretches are collapsed; showing up to 120 newest points.
| Date | Score | Percentile | Model |
|---|---|---|---|
| Oct 2, 2026 | 9.61% (0.09612) | 95.34th | v5 (v2026.06.15) |
| Sep 22, 2026 | 9.61% (0.09612) | 95.26th | v5 (v2026.06.15) |
| Sep 21, 2026 | 7.67% (0.07669) | 94.41th | v5 (v2026.06.15) |
| Sep 6, 2026 | 9.61% (0.09612) | 95.15th | v5 (v2026.06.15) |
| Sep 5, 2026 | 7.67% (0.07669) | 94.28th | v5 (v2026.06.15) |
| Aug 30, 2026 | 9.61% (0.09612) | 95.13th | v5 (v2026.06.15) |
| Aug 28, 2026 | 7.67% (0.07669) | 94.24th | v5 (v2026.06.15) |
| Aug 24, 2026 | 9.61% (0.09612) | 95.10th | v5 (v2026.06.15) |
| Aug 23, 2026 | 7.67% (0.07669) | 94.22th | v5 (v2026.06.15) |
| Jun 15, 2026 | 9.61% (0.09612) | 94.84th | v5 (v2026.06.15) |
| May 2, 2026 | 13.37% (0.13374) | 94.21th | v4 (v2025.03.14) |
| Nov 21, 2025 | 14.56% (0.14555) | 94.19th | v4 (v2025.03.14) |
| Nov 18, 2025 | 18.48% (0.18477) | 94.77th | v4 (v2025.03.14) |
| Mar 30, 2025 | 14.56% (0.14555) | 93.88th | v4 (v2025.03.14) |
| Mar 29, 2025 | 25.35% (0.25352) | 93.88th | v4 (v2025.03.14) |
| Mar 17, 2025 | 14.56% (0.14555) | 93.95th | v4 (v2025.03.14) |
| Dec 17, 2024 | 3.29% (0.03290) | 91.11th | v3 (v2023.03.01) |
| Nov 15, 2024 | 4.53% (0.04532) | 92.74th | v3 (v2023.03.01) |
| Jun 12, 2024 | 5.69% (0.05690) | 93.36th | v3 (v2023.03.01) |
| May 27, 2024 | 6.56% (0.06556) | 93.74th | v3 (v2023.03.01) |
| May 7, 2024 | 7.08% (0.07076) | 93.95th | v3 (v2023.03.01) |
| Apr 3, 2024 | 6.32% (0.06322) | 93.49th | v3 (v2023.03.01) |
| Mar 22, 2024 | 5.54% (0.05535) | 93.06th | v3 (v2023.03.01) |
| Feb 18, 2024 | 6.67% (0.06669) | 93.58th | v3 (v2023.03.01) |
| Jun 11, 2023 | 5.36% (0.05362) | 91.96th | v3 (v2023.03.01) |
| May 27, 2023 | 6.22% (0.06223) | 92.47th | v3 (v2023.03.01) |
| Mar 7, 2023 | 5.70% (0.05698) | 92.11th | v3 (v2023.03.01) |
| Mar 6, 2023 | 8.94% (0.08944) | 94.01th | v2 (v2022.01.01) |
| Apr 1, 2022 | 8.94% (0.08944) | 93.48th | v2 (v2022.01.01) |
| Feb 4, 2022 | 34.79% (0.34789) | 96.75th | v2 (v2022.01.01) |
| Feb 3, 2022 | 5.36% (0.05363) | 79.74th | v1 |
| Jan 6, 2022 | 5.36% (0.05363) | 79.54th | v1 |
| Sep 1, 2021 | 5.36% (0.05363) | 88.35th | v1 |
| Apr 14, 2021 | 5.36% (0.05363) | 0.00th | v1 |
References (5)
- http://packetstormsecurity.com/files/154004/osTicket-1.12-Formula-Injection.html x_refsource_MISCThird Party AdvisoryVDB Entry
- https://github.com/osTicket/osTicket/commit/99818486c5b1d8aa445cee232825418d6834f249 x_refsource_MISCPatchThird Party Advisory
- https://github.com/osTicket/osTicket/releases/tag/v1.10.7 x_refsource_MISCRelease NotesThird Party Advisory
- https://github.com/osTicket/osTicket/releases/tag/v1.12.1 x_refsource_MISCRelease NotesThird Party Advisory
- https://www.exploit-db.com/exploits/47225 exploitx_refsource_EXPLOIT-DBThird Party AdvisoryVDB Entry
| Link | Providers | Tags |
|---|---|---|
| http://packetstormsecurity.com/files/154004/osTicket-1.12-Formula-Injection.html | x_refsource_MISCThird Party AdvisoryVDB Entry | |
| https://github.com/osTicket/osTicket/commit/99818486c5b1d8aa445cee232825418d6834f249 | x_refsource_MISCPatchThird Party Advisory | |
| https://github.com/osTicket/osTicket/releases/tag/v1.10.7 | x_refsource_MISCRelease NotesThird Party Advisory | |
| https://github.com/osTicket/osTicket/releases/tag/v1.12.1 | x_refsource_MISCRelease NotesThird Party Advisory | |
| https://www.exploit-db.com/exploits/47225 | exploitx_refsource_EXPLOIT-DBThird Party AdvisoryVDB Entry |
Change history (0)
No recorded changes yet.