In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded CodeInstall element to execute a command on the server during package installation
Published Mar 4, 2018
7.2
HIGHCVSS 3.0
EPSS 5.20%
Description
In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded CodeInstall element to execute a command on the server during package installation. NOTE: the vendor disputes this issue stating "the behaviour is as designed and needed for different packages to be installed", "there is a security warning if the package is not verified by OTRS Group", and "there is the possibility and responsibility of an admin to check packages before installation which is possible as they are not binary.
Affected products
Remediation
No remediation recorded yet.
Metrics
No CVSS v4.0 score for this CVE.
No CVSS v3.1 score for this CVE.
CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
AV:N/AC:L/Au:S/C:C/I:C/A:C
This CVE is not in the KEV list.
No CISA SSVC assessment for this CVE yet.
Estimated probability of exploitation in the wild in the next 30 days (FIRST EPSS). As of Oct 1, 2026.
Score over time
2021–2026- EPSS v1
- EPSS v2
- EPSS v3
- EPSS v4
- EPSS v5
Percentile over time
- EPSS v1
- EPSS v2
- EPSS v3
- EPSS v4
- EPSS v5
Table of values (24 key points)
Flat stretches are collapsed; showing up to 120 newest points.
| Date | Score | Percentile | Model |
|---|---|---|---|
| Oct 1, 2026 | 5.20% (0.05204) | 92.22th | v5 (v2026.06.15) |
| Aug 23, 2026 | 4.35% (0.04347) | 90.51th | v5 (v2026.06.15) |
| Jun 15, 2026 | 5.38% (0.05385) | 91.61th | v5 (v2026.06.15) |
| Sep 13, 2025 | 2.02% (0.02016) | 83.05th | v4 (v2025.03.14) |
| Jul 24, 2025 | 3.24% (0.03242) | 86.57th | v4 (v2025.03.14) |
| Mar 30, 2025 | 1.31% (0.01306) | 77.93th | v4 (v2025.03.14) |
| Mar 29, 2025 | 2.33% (0.02330) | 74.70th | v4 (v2025.03.14) |
| Jul 20, 2024 | 0.39% (0.00386) | 73.42th | v3 (v2023.03.01) |
| Jun 7, 2024 | 0.39% (0.00386) | 73.15th | v3 (v2023.03.01) |
| Apr 29, 2024 | 0.39% (0.00391) | 73.02th | v3 (v2023.03.01) |
| Mar 19, 2024 | 0.42% (0.00416) | 73.58th | v3 (v2023.03.01) |
| Feb 8, 2024 | 0.37% (0.00367) | 71.71th | v3 (v2023.03.01) |
| Jan 12, 2024 | 0.37% (0.00367) | 69.61th | v3 (v2023.03.01) |
| Mar 7, 2023 | 0.36% (0.00359) | 67.77th | v3 (v2023.03.01) |
| Mar 6, 2023 | 1.38% (0.01382) | 71.86th | v2 (v2022.01.01) |
| Jan 28, 2023 | 1.38% (0.01382) | 71.24th | v2 (v2022.01.01) |
| Nov 29, 2022 | 1.27% (0.01267) | 66.83th | v2 (v2022.01.01) |
| Oct 18, 2022 | 1.16% (0.01156) | 60.36th | v2 (v2022.01.01) |
| Apr 1, 2022 | 1.16% (0.01156) | 58.36th | v2 (v2022.01.01) |
| Feb 4, 2022 | 1.16% (0.01156) | 34.92th | v2 (v2022.01.01) |
| Feb 3, 2022 | 0.92% (0.00918) | 25.93th | v1 |
| Jan 6, 2022 | 0.92% (0.00918) | 25.29th | v1 |
| Sep 1, 2021 | 0.92% (0.00918) | 60.61th | v1 |
| Apr 14, 2021 | 0.92% (0.00918) | 0.00th | v1 |
References (1)
- https://0day.today/exploit/29938 x_refsource_MISCExploitThird Party Advisory
| Link | Providers | Tags |
|---|---|---|
| https://0day.today/exploit/29938 | x_refsource_MISCExploitThird Party Advisory |
Change history (0)
No recorded changes yet.