CVE-2018-19947 — The vulnerability have been reported to affect earlier versions of Helpdesk

Back Back to CVE browser

MEDIUM

The vulnerability have been reported to affect earlier versions of Helpdesk

Published Sep 11, 2020

6.5

MEDIUM

CVSS 3.1

EPSS 0.76%

Description

The vulnerability have been reported to affect earlier versions of Helpdesk. If exploited, this information exposure vulnerability could disclose sensitive information. QNAP has already fixed the issue in Helpdesk 3.0.3 and later.

Affected products

Vendor QNAP Systems Inc. Product Helpdesk Default
n/a
- Version
  unspecified
  Status
  affected
  Constraints
  <3.0.3

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor

Product

Default status

Versions

QNAP Systems Inc.

Helpdesk

n/a

Version	Status	Constraints
unspecified	affected	<3.0.3

Remediation

No remediation recorded yet.

Metrics

0.76% 0.00755

Estimated probability of exploitation in the wild in the next 30 days (FIRST EPSS). As of Oct 1, 2026.

EPSS probability 0.00755

Score over time

2021–2026

EPSS v1
EPSS v5
EPSS v2
EPSS v3

Percentile over time

EPSS v1
EPSS v5
EPSS v2
EPSS v3

Table of values (9 key points)

Flat stretches are collapsed; showing up to 120 newest points.

Date	Score	Percentile	Model
Oct 1, 2026	0.76% (0.00755)	53.42th	v5 (v2026.06.15)
Sep 20, 2026	0.76% (0.00755)	53.59th	v5 (v2026.06.15)
Jul 20, 2024	0.06% (0.00062)	26.91th	v3 (v2023.03.01)
Jun 11, 2024	0.06% (0.00062)	26.27th	v3 (v2023.03.01)
Mar 7, 2023	0.06% (0.00062)	24.25th	v3 (v2023.03.01)
Mar 6, 2023	0.89% (0.00885)	27.89th	v2 (v2022.01.01)
Feb 4, 2022	0.89% (0.00885)	10.50th	v2 (v2022.01.01)
Feb 3, 2022	0.42% (0.00416)	10.04th	v5 (v2026.06.15)
Apr 14, 2021	0.42% (0.00416)	0.00th	v1