MEDIUM
Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL
Published Nov 11, 2018
4.8
MEDIUMCVSS 3.0
EPSS 0.55%
Description
Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL.
Affected products
No data.
- ≥ 6.0.0 · < 6.0.13
No data.
No Red Hat product state for this CVE.
No package ranges for this CVE.
Remediation
No remediation recorded yet.
Metrics
No CVSS v4.0 score for this CVE.
No CVSS v3.1 score for this CVE.
4.8 MEDIUM NVD
CVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
Attack Vector Network
Attack Complexity Low
Privileges Required High
User Interaction Required
Scope Changed
Confidentiality Impact Low
Integrity Impact Low
Availability Impact None
3.5 LOW NVD
AV:N/AC:M/Au:S/C:N/I:P/A:N
Access Vector Network
Access Complexity Medium
Authentication Single
Confidentiality Impact None
Integrity Impact Partial
Availability Impact None
This CVE is not in the KEV list.
No CISA SSVC assessment for this CVE yet.
0.55% 0.00547
Estimated probability of exploitation in the wild in the next 30 days (FIRST EPSS). As of Oct 1, 2026.
EPSS probability 0.00547
Score over time
2021–2026- EPSS v1
- EPSS v5
- EPSS v2
- EPSS v3
Percentile over time
- EPSS v1
- EPSS v5
- EPSS v2
- EPSS v3
Table of values (9 key points)
Flat stretches are collapsed; showing up to 120 newest points.
| Date | Score | Percentile | Model |
|---|---|---|---|
| Oct 1, 2026 | 0.55% (0.00547) | 43.76th | v5 (v2026.06.15) |
| Sep 20, 2026 | 0.55% (0.00547) | 44.69th | v5 (v2026.06.15) |
| Jul 20, 2024 | 0.05% (0.00054) | 23.20th | v3 (v2023.03.01) |
| Jun 14, 2024 | 0.05% (0.00054) | 22.70th | v3 (v2023.03.01) |
| Mar 7, 2023 | 0.05% (0.00054) | 20.65th | v3 (v2023.03.01) |
| Mar 6, 2023 | 0.89% (0.00885) | 27.89th | v2 (v2022.01.01) |
| Feb 4, 2022 | 0.89% (0.00885) | 10.50th | v2 (v2022.01.01) |
| Feb 3, 2022 | 0.42% (0.00416) | 10.04th | v5 (v2026.06.15) |
| Apr 14, 2021 | 0.42% (0.00416) | 0.00th | v1 |
Weaknesses (1)
References (1)
- https://community.otrs.com/security-advisory-2018-08-security-update-for-otrs-framework/ x_refsource_MISCVendor Advisory
| Link | Providers | Tags |
|---|---|---|
| https://community.otrs.com/security-advisory-2018-08-security-update-for-otrs-framework/ | x_refsource_MISCVendor Advisory |
Change history (0)
No recorded changes yet.
Sources
CVE.org / MITRE
Status PUBLISHED
Assigner mitre
Published Nov 11, 2018
Updated Aug 5, 2024
Reserved Nov 9, 2018
Link CVE-2018-19142
CISA Vulnrichment
Updated n/a