An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7
Published Jul 8, 2019
4.6
MEDIUMCVSS 3.1
EPSS 0.82%
Description
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application.
Affected products
No data.
Configuration 2
- 8.0
No data.
No Red Hat product state for this CVE.
No package ranges for this CVE.
Remediation
No remediation recorded yet.
Metrics
No CVSS v4.0 score for this CVE.
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N
No CVSS v3.0 score for this CVE.
AV:N/AC:M/Au:S/C:P/I:P/A:N
This CVE is not in the KEV list.
No CISA SSVC assessment for this CVE yet.
Estimated probability of exploitation in the wild in the next 30 days (FIRST EPSS). As of Oct 1, 2026.
Score over time
2021–2026- EPSS v1
- EPSS v5
- EPSS v2
- EPSS v3
- EPSS v4
Percentile over time
- EPSS v1
- EPSS v5
- EPSS v2
- EPSS v3
- EPSS v4
Table of values (11 key points)
Flat stretches are collapsed; showing up to 120 newest points.
| Date | Score | Percentile | Model |
|---|---|---|---|
| Oct 1, 2026 | 0.82% (0.00817) | 55.56th | v5 (v2026.06.15) |
| Jun 15, 2026 | 0.82% (0.00816) | 52.14th | v5 (v2026.06.15) |
| Mar 17, 2025 | 0.30% (0.00305) | 51.53th | v4 (v2025.03.14) |
| Dec 12, 2024 | 0.08% (0.00078) | 35.25th | v3 (v2023.03.01) |
| Jun 16, 2024 | 0.07% (0.00074) | 32.08th | v3 (v2023.03.01) |
| Sep 3, 2023 | 0.07% (0.00069) | 28.39th | v3 (v2023.03.01) |
| Mar 7, 2023 | 0.12% (0.00124) | 45.01th | v3 (v2023.03.01) |
| Mar 6, 2023 | 0.95% (0.00950) | 32.28th | v2 (v2022.01.01) |
| Feb 4, 2022 | 0.95% (0.00950) | 13.46th | v2 (v2022.01.01) |
| Feb 3, 2022 | 1.10% (0.01105) | 29.18th | v5 (v2026.06.15) |
| Apr 14, 2021 | 1.10% (0.01105) | 0.00th | v1 |
No CWE recorded.
References (4)
- https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/ x_refsource_CONFIRMPatchVendor Advisory
- https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html mailing-listx_refsource_MLISTMailing ListThird Party Advisory
- https://lists.otrs.org/pipermail/announce/2018/000720.html x_refsource_CONFIRMVendor Advisory
- https://www.otrs.com/category/release-and-security-notes-en/ x_refsource_MISCRelease NotesVendor Advisory
| Link | Providers | Tags |
|---|---|---|
| https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/ | x_refsource_CONFIRMPatchVendor Advisory | |
| https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html | mailing-listx_refsource_MLISTMailing ListThird Party Advisory | |
| https://lists.otrs.org/pipermail/announce/2018/000720.html | x_refsource_CONFIRMVendor Advisory | |
| https://www.otrs.com/category/release-and-security-notes-en/ | x_refsource_MISCRelease NotesVendor Advisory |
Change history (0)
No recorded changes yet.