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HIGH

A vulnerability allows a phreaking attack on HCL legacy IVR systems that do not use VoIP

Published May 30, 2018

Description

A vulnerability allows a phreaking attack on HCL legacy IVR systems that do not use VoIP. These IVR systems rely on various frequencies of audio signals; based on the frequency, certain commands and functions are processed. Since these frequencies are accepted within a phone call, an attacker can record these frequencies and use them for service activations. This is a request-forgery issue when the required series of DTMF signals for a service activation is predictable (e.g., the IVR system does not speak a nonce to the caller). In this case, the IVR system accepts an activation request from a less-secure channel (any loudspeaker in the caller's physical environment) without verifying that the request was intended (it matches a nonce sent over a more-secure channel to the caller's earpiece).

Affected products

Remediation

No remediation recorded yet.

Metrics

References (4)

Change history (0)

No recorded changes yet.

Sources
CVE.org / MITRE
Status PUBLISHED
Assigner mitre
Published May 30, 2018
Updated Aug 5, 2024
Reserved May 28, 2018
NVD
Status Modified
Modified Jun 17, 2026
Red Hat
Severity n/a
Public date n/a