HIGH
An issue was discovered in Userscape HelpSpot before 4.7.2
Published Feb 19, 2018
8.8
HIGHCVSS 3.0
EPSS 0.58%
Description
An issue was discovered in Userscape HelpSpot before 4.7.2. A cross-site request forgery vulnerability exists on POST requests to the "index.php?pg=password.change" endpoint. This allows an attacker to change the password of another user's HelpSpot account.
Affected products
Remediation
No remediation recorded yet.
Metrics
No CVSS v4.0 score for this CVE.
No CVSS v3.1 score for this CVE.
8.8 HIGH NVD
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H
Attack Vector Network
Attack Complexity Low
Privileges Required None
User Interaction Required
Scope Unchanged
Confidentiality Impact High
Integrity Impact High
Availability Impact High
6.8 MEDIUM NVD
AV:N/AC:M/Au:N/C:P/I:P/A:P
Access Vector Network
Access Complexity Medium
Authentication None
Confidentiality Impact Partial
Integrity Impact Partial
Availability Impact Partial
This CVE is not in the KEV list.
No CISA SSVC assessment for this CVE yet.
0.58% 0.00578
Estimated probability of exploitation in the wild in the next 30 days (FIRST EPSS). As of Oct 1, 2026.
EPSS probability 0.00578
Score over time
2021–2026- EPSS v1
- EPSS v5
- EPSS v2
- EPSS v3
Percentile over time
- EPSS v1
- EPSS v5
- EPSS v2
- EPSS v3
Table of values (9 key points)
Flat stretches are collapsed; showing up to 120 newest points.
| Date | Score | Percentile | Model |
|---|---|---|---|
| Oct 1, 2026 | 0.58% (0.00578) | 45.58th | v5 (v2026.06.15) |
| Sep 20, 2026 | 0.58% (0.00578) | 46.31th | v5 (v2026.06.15) |
| Jul 20, 2024 | 0.21% (0.00212) | 59.67th | v3 (v2023.03.01) |
| Jun 13, 2024 | 0.21% (0.00212) | 59.39th | v3 (v2023.03.01) |
| Mar 7, 2023 | 0.21% (0.00212) | 57.36th | v3 (v2023.03.01) |
| Mar 6, 2023 | 0.95% (0.00954) | 36.37th | v2 (v2022.01.01) |
| Feb 4, 2022 | 0.95% (0.00954) | 16.28th | v2 (v2022.01.01) |
| Feb 3, 2022 | 0.83% (0.00833) | 24.58th | v5 (v2026.06.15) |
| Apr 14, 2021 | 0.83% (0.00833) | 0.00th | v1 |
Weaknesses (1)
References (3)
- https://ruby.sh/helpspot-disclosure-20180206.txt x_refsource_MISCExploitThird Party Advisory
- https://www.helpspot.com/releases x_refsource_MISCVendor Advisory
- https://www.helpspot.com/releases/version-4-7-2 x_refsource_MISCVendor Advisory
| Link | Providers | Tags |
|---|---|---|
| https://ruby.sh/helpspot-disclosure-20180206.txt | x_refsource_MISCExploitThird Party Advisory | |
| https://www.helpspot.com/releases | x_refsource_MISCVendor Advisory | |
| https://www.helpspot.com/releases/version-4-7-2 | x_refsource_MISCVendor Advisory |
Change history (0)
No recorded changes yet.
Sources
CVE.org / MITRE
Status PUBLISHED
Assigner mitre
Published Feb 19, 2018
Updated Aug 5, 2024
Reserved Nov 9, 2017
Link CVE-2017-16756
CISA Vulnrichment
Updated n/a