The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL
Published Nov 8, 2017
7.5
HIGHCVSS 3.0
EPSS 79.60%
Description
The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.
Affected products
-
- Version 9.3.9328StatusaffectedConstraints-
- Version
Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).
| Vendor | Product | Default status | Versions | ||||||
|---|---|---|---|---|---|---|---|---|---|
| Zoho | ManageEngine ServiceDesk | n/a |
|
- 9.3.9328
No data.
No Red Hat product state for this CVE.
No package ranges for this CVE.
Remediation
No remediation recorded yet.
Metrics
No CVSS v4.0 score for this CVE.
No CVSS v3.1 score for this CVE.
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
AV:N/AC:L/Au:N/C:P/I:N/A:N
This CVE is not in the KEV list.
No CISA SSVC assessment for this CVE yet.
Estimated probability of exploitation in the wild in the next 30 days (FIRST EPSS). As of Oct 3, 2026.
Score over time
2021–2026- EPSS v1
- EPSS v2
- EPSS v3
- EPSS v4
- EPSS v5
Percentile over time
- EPSS v1
- EPSS v2
- EPSS v3
- EPSS v4
- EPSS v5
Table of values (34 key points)
Flat stretches are collapsed; showing up to 120 newest points.
| Date | Score | Percentile | Model |
|---|---|---|---|
| Oct 3, 2026 | 79.60% (0.79604) | 99.60th | v5 (v2026.06.15) |
| Sep 22, 2026 | 79.60% (0.79604) | 99.59th | v5 (v2026.06.15) |
| Sep 21, 2026 | 52.49% (0.52486) | 98.94th | v5 (v2026.06.15) |
| Sep 6, 2026 | 79.60% (0.79604) | 99.58th | v5 (v2026.06.15) |
| Sep 5, 2026 | 52.49% (0.52486) | 98.92th | v5 (v2026.06.15) |
| Aug 30, 2026 | 79.60% (0.79604) | 99.57th | v5 (v2026.06.15) |
| Aug 28, 2026 | 52.49% (0.52486) | 98.91th | v5 (v2026.06.15) |
| Aug 24, 2026 | 79.60% (0.79604) | 99.57th | v5 (v2026.06.15) |
| Aug 23, 2026 | 52.49% (0.52486) | 98.91th | v5 (v2026.06.15) |
| Jun 15, 2026 | 79.60% (0.79604) | 99.55th | v5 (v2026.06.15) |
| May 29, 2026 | 86.96% (0.86957) | 99.45th | v4 (v2025.03.14) |
| Feb 24, 2026 | 82.94% (0.82940) | 99.22th | v4 (v2025.03.14) |
| Jan 21, 2026 | 84.80% (0.84800) | 99.31th | v4 (v2025.03.14) |
| Dec 22, 2025 | 82.94% (0.82940) | 99.21th | v4 (v2025.03.14) |
| May 25, 2025 | 86.78% (0.86780) | 99.37th | v4 (v2025.03.14) |
| Mar 30, 2025 | 87.90% (0.87896) | 99.44th | v4 (v2025.03.14) |
| Mar 29, 2025 | 90.92% (0.90917) | 99.57th | v4 (v2025.03.14) |
| Mar 26, 2025 | 87.15% (0.87148) | 99.41th | v4 (v2025.03.14) |
| Mar 24, 2025 | 90.09% (0.90095) | 99.59th | v4 (v2025.03.14) |
| Mar 23, 2025 | 87.15% (0.87148) | 99.40th | v4 (v2025.03.14) |
| Mar 18, 2025 | 90.09% (0.90095) | 99.59th | v4 (v2025.03.14) |
| Mar 17, 2025 | 86.32% (0.86316) | 99.37th | v4 (v2025.03.14) |
| Dec 17, 2024 | 93.62% (0.93616) | 99.32th | v3 (v2023.03.01) |
| Dec 12, 2024 | 96.95% (0.96950) | 99.78th | v3 (v2023.03.01) |
| Apr 1, 2023 | 97.17% (0.97175) | 99.64th | v3 (v2023.03.01) |
| Mar 7, 2023 | 97.36% (0.97356) | 99.78th | v3 (v2023.03.01) |
| Mar 6, 2023 | 1.05% (0.01055) | 52.13th | v2 (v2022.01.01) |
| Sep 17, 2022 | 1.05% (0.01055) | 50.47th | v2 (v2022.01.01) |
| Apr 1, 2022 | 1.05% (0.01055) | 48.43th | v2 (v2022.01.01) |
| Feb 4, 2022 | 1.05% (0.01055) | 27.52th | v2 (v2022.01.01) |
| Feb 3, 2022 | 0.78% (0.00785) | 22.12th | v1 |
| Jan 6, 2022 | 0.78% (0.00785) | 21.52th | v1 |
| Sep 1, 2021 | 0.78% (0.00785) | 52.07th | v1 |
| Apr 14, 2021 | 0.78% (0.00785) | 0.00th | v1 |
References (2)
- http://www.securityfocus.com/bid/101789 vdb-entryx_refsource_BIDThird Party AdvisoryVDB Entry
- https://www.tenable.com/security/research/tra-2017-31 x_refsource_MISCIssue TrackingThird Party Advisory
| Link | Providers | Tags |
|---|---|---|
| http://www.securityfocus.com/bid/101789 | vdb-entryx_refsource_BIDThird Party AdvisoryVDB Entry | |
| https://www.tenable.com/security/research/tra-2017-31 | x_refsource_MISCIssue TrackingThird Party Advisory |
Change history (0)
No recorded changes yet.