MEDIUM
SysAid Help Desk before 15.2 allows remote attackers to obtain sensitive information via an invalid value in the accountid parameter to getAgentLogFile, as demonstrated by a large directory traversal sequence, which reveals the installation path in an error message
Published Jun 8, 2015
5.0
MEDIUMCVSS 2.0
EPSS 56.97%
Description
SysAid Help Desk before 15.2 allows remote attackers to obtain sensitive information via an invalid value in the accountid parameter to getAgentLogFile, as demonstrated by a large directory traversal sequence, which reveals the installation path in an error message.
Affected products
Remediation
No remediation recorded yet.
Metrics
No CVSS v4.0 score for this CVE.
No CVSS v3.1 score for this CVE.
No CVSS v3.0 score for this CVE.
5.0 MEDIUM NVD
AV:N/AC:L/Au:N/C:P/I:N/A:N
Access Vector Network
Access Complexity Low
Authentication None
Confidentiality Impact Partial
Integrity Impact None
Availability Impact None
This CVE is not in the KEV list.
No CISA SSVC assessment for this CVE yet.
56.97% 0.56966
Estimated probability of exploitation in the wild in the next 30 days (FIRST EPSS). As of Oct 1, 2026.
EPSS probability 0.56966
Score over time
2022–2026- EPSS v2
- EPSS v3
- EPSS v4
- EPSS v5
Percentile over time
- EPSS v2
- EPSS v3
- EPSS v4
- EPSS v5
Table of values (14 key points)
Flat stretches are collapsed; showing up to 120 newest points.
| Date | Score | Percentile | Model |
|---|---|---|---|
| Oct 1, 2026 | 56.97% (0.56966) | 99.04th | v5 (v2026.06.15) |
| Jun 15, 2026 | 57.20% (0.57204) | 98.94th | v5 (v2026.06.15) |
| Oct 10, 2025 | 80.83% (0.80831) | 99.10th | v4 (v2025.03.14) |
| May 21, 2025 | 68.13% (0.68130) | 98.47th | v4 (v2025.03.14) |
| Mar 30, 2025 | 62.84% (0.62840) | 98.23th | v4 (v2025.03.14) |
| Mar 29, 2025 | 65.00% (0.64995) | 97.87th | v4 (v2025.03.14) |
| Mar 17, 2025 | 62.84% (0.62840) | 98.22th | v4 (v2025.03.14) |
| Dec 12, 2024 | 0.66% (0.00658) | 80.23th | v3 (v2023.03.01) |
| Feb 8, 2024 | 0.66% (0.00658) | 78.86th | v3 (v2023.03.01) |
| Mar 7, 2023 | 0.66% (0.00658) | 76.34th | v3 (v2023.03.01) |
| Mar 6, 2023 | 1.21% (0.01213) | 66.61th | v2 (v2022.01.01) |
| Feb 17, 2023 | 1.21% (0.01213) | 66.22th | v2 (v2022.01.01) |
| Apr 1, 2022 | 1.21% (0.01213) | 64.21th | v2 (v2022.01.01) |
| Feb 4, 2022 | 1.21% (0.01213) | 40.54th | v2 (v2022.01.01) |
Weaknesses (1)
References (5)
- http://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.html x_refsource_MISCExploit
- http://seclists.org/fulldisclosure/2015/Jun/8 mailing-listx_refsource_FULLDISCExploit
- http://www.securityfocus.com/archive/1/535679/100/0/threaded mailing-listx_refsource_BUGTRAQ
- http://www.securityfocus.com/bid/75038 vdb-entryx_refsource_BID
- https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk x_refsource_CONFIRMVendor Advisory
| Link | Providers | Tags |
|---|---|---|
| http://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.html | x_refsource_MISCExploit | |
| http://seclists.org/fulldisclosure/2015/Jun/8 | mailing-listx_refsource_FULLDISCExploit | |
| http://www.securityfocus.com/archive/1/535679/100/0/threaded | mailing-listx_refsource_BUGTRAQ | |
| http://www.securityfocus.com/bid/75038 | vdb-entryx_refsource_BID | |
| https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk | x_refsource_CONFIRMVendor Advisory |
Change history (0)
No recorded changes yet.
Sources
CVE.org / MITRE
Status PUBLISHED
Assigner mitre
Published Jun 8, 2015
Updated Aug 6, 2024
Reserved Apr 7, 2015
Link CVE-2015-2997
CISA Vulnrichment
Updated n/a