The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager before 11.9 build 11912, OpManager 8 through 11.5 build 11400, and IT360 10.5 and earlier does not properly restrict access, which allows remote attackers and remote authenticated users to (1) read arbitrary files via the fileName parameter in a copyfile operation or (2) obtain sensitive information via a directory listing in a listdirectory operation to servlet/FailOverHelperServlet
Published Feb 8, 2020
7.5
HIGHCVSS 3.1
EPSS 83.40%
Description
The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager before 11.9 build 11912, OpManager 8 through 11.5 build 11400, and IT360 10.5 and earlier does not properly restrict access, which allows remote attackers and remote authenticated users to (1) read arbitrary files via the fileName parameter in a copyfile operation or (2) obtain sensitive information via a directory listing in a listdirectory operation to servlet/FailOverHelperServlet.
Affected products
No data.
- ≤ 11.9
- ≤ 10.5
- ≥ 8 · ≤ 11.5
No data.
No Red Hat product state for this CVE.
No package ranges for this CVE.
Remediation
No remediation recorded yet.
Metrics
No CVSS v4.0 score for this CVE.
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
No CVSS v3.0 score for this CVE.
AV:N/AC:L/Au:N/C:P/I:N/A:N
This CVE is not in the KEV list.
No CISA SSVC assessment for this CVE yet.
Estimated probability of exploitation in the wild in the next 30 days (FIRST EPSS). As of Oct 2, 2026.
Score over time
2022–2026- EPSS v2
- EPSS v3
- EPSS v4
- EPSS v5
Percentile over time
- EPSS v2
- EPSS v3
- EPSS v4
- EPSS v5
Table of values (13 key points)
Flat stretches are collapsed; showing up to 120 newest points.
| Date | Score | Percentile | Model |
|---|---|---|---|
| Oct 2, 2026 | 83.40% (0.83399) | 99.67th | v5 (v2026.06.15) |
| Jun 15, 2026 | 83.03% (0.83031) | 99.63th | v5 (v2026.06.15) |
| Mar 29, 2025 | 88.32% (0.88323) | 99.38th | v4 (v2025.03.14) |
| Mar 17, 2025 | 89.36% (0.89362) | 99.53th | v4 (v2025.03.14) |
| Dec 12, 2024 | 97.52% (0.97518) | 99.99th | v3 (v2023.03.01) |
| Jun 21, 2024 | 97.51% (0.97507) | 99.98th | v3 (v2023.03.01) |
| Mar 19, 2024 | 97.52% (0.97517) | 99.98th | v3 (v2023.03.01) |
| Feb 15, 2024 | 97.52% (0.97523) | 99.99th | v3 (v2023.03.01) |
| Dec 13, 2023 | 97.53% (0.97532) | 99.99th | v3 (v2023.03.01) |
| Jun 13, 2023 | 97.52% (0.97523) | 99.98th | v3 (v2023.03.01) |
| Mar 7, 2023 | 97.51% (0.97513) | 99.96th | v3 (v2023.03.01) |
| Mar 6, 2023 | 85.87% (0.85868) | 99.69th | v2 (v2022.01.01) |
| Feb 4, 2022 | 85.87% (0.85868) | 99.63th | v2 (v2022.01.01) |
References (6)
- http://packetstormsecurity.com/files/130162/ManageEngine-File-Download-Content-Disclosure-SQL-Injection.html x_refsource_MISCExploitThird Party AdvisoryVDB Entry
- http://seclists.org/fulldisclosure/2015/Jan/114 x_refsource_MISCExploit
- http://www.securityfocus.com/archive/1/archive/1/534575/100/0/threaded x_refsource_MISCBroken LinkThird Party AdvisoryVDB Entry
- https://exchange.xforce.ibmcloud.com/vulnerabilities/100554 x_refsource_MISCThird Party AdvisoryVDB Entry
- https://raw.githubusercontent.com/pedrib/PoC/master/ManageEngine/me_failservlet.txt x_refsource_MISCBroken Link
- https://support.zoho.com/portal/manageengine/helpcenter/articles/vulnerabilities-in-failoverhelperservlet x_refsource_MISCExploitVendor Advisory
| Link | Providers | Tags |
|---|---|---|
| http://packetstormsecurity.com/files/130162/ManageEngine-File-Download-Content-Disclosure-SQL-Injection.html | x_refsource_MISCExploitThird Party AdvisoryVDB Entry | |
| http://seclists.org/fulldisclosure/2015/Jan/114 | x_refsource_MISCExploit | |
| http://www.securityfocus.com/archive/1/archive/1/534575/100/0/threaded | x_refsource_MISCBroken LinkThird Party AdvisoryVDB Entry | |
| https://exchange.xforce.ibmcloud.com/vulnerabilities/100554 | x_refsource_MISCThird Party AdvisoryVDB Entry | |
| https://raw.githubusercontent.com/pedrib/PoC/master/ManageEngine/me_failservlet.txt | x_refsource_MISCBroken Link | |
| https://support.zoho.com/portal/manageengine/helpcenter/articles/vulnerabilities-in-failoverhelperservlet | x_refsource_MISCExploitVendor Advisory |
Change history (0)
No recorded changes yet.