HIGH
SQL injection vulnerability in the StateGetStatesByType function in Kernel/System/State.pm in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allows remote attackers to execute arbitrary SQL commands via vectors related to a ticket search URL
Published Feb 4, 2014
7.5
HIGHCVSS 2.0
EPSS 1.77%
Description
SQL injection vulnerability in the StateGetStatesByType function in Kernel/System/State.pm in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allows remote attackers to execute arbitrary SQL commands via vectors related to a ticket search URL.
Affected products
No data.
Configuration 1
Configuration 2
OR
- 3.2.0
- 3.2.0
- 3.2.0
- 3.2.0
- 3.2.0
- 3.2.0
- 3.2.0
- 3.2.1
- 3.2.2
- 3.2.3
- 3.2.4
- 3.2.5
- 3.2.6
- 3.2.7
- 3.2.8
- 3.2.9
- 3.2.10
Configuration 3
OR
- 3.1.0
- 3.1.1
- 3.1.2
- 3.1.3
- 3.1.4
- 3.1.5
- 3.1.6
- 3.1.7
- 3.1.8
- 3.1.9
- 3.1.10
- 3.1.11
- 3.1.13
- 3.1.14
- 3.1.15
- 3.1.16
- 3.1.17
- 3.1.18
No data.
No Red Hat product state for this CVE.
No package ranges for this CVE.
Remediation
No remediation recorded yet.
Metrics
No CVSS v4.0 score for this CVE.
No CVSS v3.1 score for this CVE.
No CVSS v3.0 score for this CVE.
7.5 HIGH NVD
AV:N/AC:L/Au:N/C:P/I:P/A:P
Access Vector Network
Access Complexity Low
Authentication None
Confidentiality Impact Partial
Integrity Impact Partial
Availability Impact Partial
This CVE is not in the KEV list.
No CISA SSVC assessment for this CVE yet.
1.77% 0.01774
Estimated probability of exploitation in the wild in the next 30 days (FIRST EPSS). As of Oct 1, 2026.
EPSS probability 0.01774
Score over time
2022–2026- EPSS v2
- EPSS v3
- EPSS v4
- EPSS v5
Percentile over time
- EPSS v2
- EPSS v3
- EPSS v4
- EPSS v5
Table of values (11 key points)
Flat stretches are collapsed; showing up to 120 newest points.
| Date | Score | Percentile | Model |
|---|---|---|---|
| Oct 1, 2026 | 1.77% (0.01774) | 77.37th | v5 (v2026.06.15) |
| Jun 15, 2026 | 1.83% (0.01827) | 75.97th | v5 (v2026.06.15) |
| Mar 17, 2025 | 1.10% (0.01104) | 76.55th | v4 (v2025.03.14) |
| Dec 12, 2024 | 0.43% (0.00426) | 75.16th | v3 (v2023.03.01) |
| Feb 8, 2024 | 0.41% (0.00407) | 73.13th | v3 (v2023.03.01) |
| Sep 17, 2023 | 0.41% (0.00407) | 70.69th | v3 (v2023.03.01) |
| Aug 1, 2023 | 0.48% (0.00485) | 72.76th | v3 (v2023.03.01) |
| Mar 7, 2023 | 0.56% (0.00556) | 74.16th | v3 (v2023.03.01) |
| Mar 6, 2023 | 2.17% (0.02172) | 80.77th | v2 (v2022.01.01) |
| Apr 1, 2022 | 2.17% (0.02172) | 78.91th | v2 (v2022.01.01) |
| Feb 4, 2022 | 2.17% (0.02172) | 57.73th | v2 (v2022.01.01) |
Weaknesses (1)
References (11)
- http://osvdb.org/102661 vdb-entryx_refsource_OSVDB
- http://secunia.com/advisories/56644 third-party-advisoryx_refsource_SECUNIAVendor Advisory
- http://secunia.com/advisories/56655 third-party-advisoryx_refsource_SECUNIAVendor Advisory
- http://www.debian.org/security/2014/dsa-2867 vendor-advisoryx_refsource_DEBIAN
- http://www.openwall.com/lists/oss-security/2014/01/29/15 mailing-listx_refsource_MLIST
- http://www.securityfocus.com/bid/65241 vdb-entryx_refsource_BID
- https://github.com/OTRS/otrs/commit/0680603a07b8dc37c2ddca6ff14e0236babefc82 x_refsource_CONFIRMPatch
- https://github.com/OTRS/otrs/commit/2997b36a7c84e933c4b025930cabe93efc4d261d x_refsource_CONFIRMPatch
- https://github.com/OTRS/otrs/commit/c4ec9205bde9c49770ddad94c1a980c006164949 x_refsource_CONFIRMPatch
- https://www.otrs.com/release-notes-otrs-help-desk-3-3-4 x_refsource_CONFIRM
- https://www.otrs.com/security-advisory-2014-02-sql-injection-issue x_refsource_CONFIRMPatchVendor Advisory
| Link | Providers | Tags |
|---|---|---|
| http://osvdb.org/102661 | vdb-entryx_refsource_OSVDB | |
| http://secunia.com/advisories/56644 | third-party-advisoryx_refsource_SECUNIAVendor Advisory | |
| http://secunia.com/advisories/56655 | third-party-advisoryx_refsource_SECUNIAVendor Advisory | |
| http://www.debian.org/security/2014/dsa-2867 | vendor-advisoryx_refsource_DEBIAN | |
| http://www.openwall.com/lists/oss-security/2014/01/29/15 | mailing-listx_refsource_MLIST | |
| http://www.securityfocus.com/bid/65241 | vdb-entryx_refsource_BID | |
| https://github.com/OTRS/otrs/commit/0680603a07b8dc37c2ddca6ff14e0236babefc82 | x_refsource_CONFIRMPatch | |
| https://github.com/OTRS/otrs/commit/2997b36a7c84e933c4b025930cabe93efc4d261d | x_refsource_CONFIRMPatch | |
| https://github.com/OTRS/otrs/commit/c4ec9205bde9c49770ddad94c1a980c006164949 | x_refsource_CONFIRMPatch | |
| https://www.otrs.com/release-notes-otrs-help-desk-3-3-4 | x_refsource_CONFIRM | |
| https://www.otrs.com/security-advisory-2014-02-sql-injection-issue | x_refsource_CONFIRMPatchVendor Advisory |
Change history (0)
No recorded changes yet.
Sources
CVE.org / MITRE
Status PUBLISHED
Assigner mitre
Published Feb 4, 2014
Updated Aug 6, 2024
Reserved Jan 15, 2014
Link CVE-2014-1471
CISA Vulnrichment
Updated n/a