OTRS: Multiple SQL injection flaws in OTRS-Core (OSA-2010-01)
Published Feb 9, 2010
6.5
MEDIUMCVSS 2.0
EPSS 1.97%
Description
Multiple SQL injection vulnerabilities in Kernel/System/Ticket.pm in OTRS-Core in Open Ticket Request System (OTRS) 2.1.x before 2.1.9, 2.2.x before 2.2.9, 2.3.x before 2.3.5, and 2.4.x before 2.4.7 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors.
Affected products
No data.
- 2.1.1
- 2.1.2
- 2.1.3
- 2.1.4
- 2.1.5
- 2.1.6
- 2.1.7
- 2.1.8
- 2.2.1
- 2.2.2
- 2.2.3
- 2.2.4
- 2.2.5
- 2.2.6
- 2.2.7
- 2.2.8
- 2.3.1
- 2.3.2
- 2.3.3
- 2.3.4
- 2.4.1
- 2.4.2
- 2.4.3
- 2.4.4
- 2.4.5
- 2.4.6
No data.
No Red Hat product state for this CVE.
No package ranges for this CVE.
Remediation
No remediation recorded yet.
Metrics
No CVSS v4.0 score for this CVE.
No CVSS v3.1 score for this CVE.
No CVSS v3.0 score for this CVE.
AV:N/AC:L/Au:S/C:P/I:P/A:P
This CVE is not in the KEV list.
No CISA SSVC assessment for this CVE yet.
Estimated probability of exploitation in the wild in the next 30 days (FIRST EPSS). As of Oct 1, 2026.
Score over time
2022–2026- EPSS v2
- EPSS v3
- EPSS v4
- EPSS v5
Percentile over time
- EPSS v2
- EPSS v3
- EPSS v4
- EPSS v5
Table of values (11 key points)
Flat stretches are collapsed; showing up to 120 newest points.
| Date | Score | Percentile | Model |
|---|---|---|---|
| Oct 1, 2026 | 1.97% (0.01966) | 79.64th | v5 (v2026.06.15) |
| Jun 15, 2026 | 1.91% (0.01912) | 77.06th | v5 (v2026.06.15) |
| Mar 17, 2025 | 0.84% (0.00839) | 73.06th | v4 (v2025.03.14) |
| Dec 12, 2024 | 0.34% (0.00335) | 72.11th | v3 (v2023.03.01) |
| Mar 29, 2024 | 0.34% (0.00335) | 70.76th | v3 (v2023.03.01) |
| Feb 8, 2024 | 0.38% (0.00380) | 72.20th | v3 (v2023.03.01) |
| Mar 7, 2023 | 0.38% (0.00380) | 68.70th | v3 (v2023.03.01) |
| Mar 6, 2023 | 1.65% (0.01649) | 75.99th | v2 (v2022.01.01) |
| Feb 23, 2023 | 1.65% (0.01649) | 75.95th | v2 (v2022.01.01) |
| Apr 1, 2022 | 1.65% (0.01649) | 73.90th | v2 (v2022.01.01) |
| Feb 4, 2022 | 1.65% (0.01649) | 52.77th | v2 (v2022.01.01) |
References (13)
- http://lists.opensuse.org/opensuse-security-announce/2010-08/msg00001.html vendor-advisoryx_refsource_SUSE
- http://otrs.org/advisory/OSA-2010-01-en/ x_refsource_CONFIRMVendor Advisory
- http://otrs.org/releases/2.4.7/ x_refsource_CONFIRM
- http://secunia.com/advisories/38507 third-party-advisoryx_refsource_SECUNIAVendor Advisory
- http://secunia.com/advisories/38544 third-party-advisoryx_refsource_SECUNIA
- http://source.otrs.org/viewvc.cgi/otrs/Kernel/System/Ticket.pm?view=log x_refsource_CONFIRM
- http://www.osvdb.org/62181 vdb-entryx_refsource_OSVDB
- http://www.otrs.org/news/2010/otrs_2-4-7/ x_refsource_CONFIRM
- http://www.securityfocus.com/bid/38146 vdb-entryx_refsource_BID
- https://access.redhat.com/security/cve/CVE-2010-0438 Vendor Advisory
- https://bugzilla.redhat.com/show_bug.cgi?id=563486 Issue Tracking
- https://nvd.nist.gov/vuln/detail/CVE-2010-0438
- https://www.cve.org/CVERecord?id=CVE-2010-0438
| Link | Providers | Tags |
|---|---|---|
| http://lists.opensuse.org/opensuse-security-announce/2010-08/msg00001.html | vendor-advisoryx_refsource_SUSE | |
| http://otrs.org/advisory/OSA-2010-01-en/ | x_refsource_CONFIRMVendor Advisory | |
| http://otrs.org/releases/2.4.7/ | x_refsource_CONFIRM | |
| http://secunia.com/advisories/38507 | third-party-advisoryx_refsource_SECUNIAVendor Advisory | |
| http://secunia.com/advisories/38544 | third-party-advisoryx_refsource_SECUNIA | |
| http://source.otrs.org/viewvc.cgi/otrs/Kernel/System/Ticket.pm?view=log | x_refsource_CONFIRM | |
| http://www.osvdb.org/62181 | vdb-entryx_refsource_OSVDB | |
| http://www.otrs.org/news/2010/otrs_2-4-7/ | x_refsource_CONFIRM | |
| http://www.securityfocus.com/bid/38146 | vdb-entryx_refsource_BID | |
| https://access.redhat.com/security/cve/CVE-2010-0438 | Vendor Advisory | |
| https://bugzilla.redhat.com/show_bug.cgi?id=563486 | Issue Tracking | |
| https://nvd.nist.gov/vuln/detail/CVE-2010-0438 | ||
| https://www.cve.org/CVERecord?id=CVE-2010-0438 |
Change history (0)
No recorded changes yet.